Norman Ng

SMRT Takes the Cake in a PR Disaster

In Uncategorized on December 16, 2011 at 17:56

On the wake of 2 security breaches in its train depots, and an ever increasing list of service disruptions. SMRT takes the honours again with a remarkable must see Facebook “engagement” conversation.

This takes the cake in 2011 for me.

Social Media Disaster

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